Mouv Africa: Data Deletion Instructions
At Mouv Africa, we respect your right to control your personal information. This page outlines the steps you can take to delete your Mouv Africa account and associated data.
Important Information:
- Deleting your account is permanent. Once your account is deleted, you will not be able to access the Services or any information associated with your account.
- Deletion may not be immediate due to legal or regulatory requirements.
- Content you have shared publicly on the platform (such as reviews) may remain visible even after your account is deleted.
How to Delete Your Mouv Africa Account:
- Log in to your Mouv Africa account.
- Go to your Account Settings.
- Locate the Data Deletion section (might be under Privacy or Account Management).
- Carefully review the information about data deletion.
- If you are sure you want to proceed, initiate the account deletion process by following the on-screen prompts.
Once you initiate the deletion process:
- You will receive a confirmation email.
- Your account will be deactivated within a certain timeframe (mentioned in the confirmation email).
- Your data will be removed from our systems according to our data retention policies.
What Data Will Be Deleted?
Upon deletion of your account, we will make reasonable efforts to remove the following data:
- Your account profile information (name, email, phone number, etc.)
- Your listings (if you are a Host)
- Your booking history (both as a Guest and Host)
- Your messages and communications on the platform
- Data associated with your use of the Services (e.g., search history)
What Data May Not Be Deleted Immediately?
There may be certain data that we cannot immediately delete due to legal or regulatory requirements. This data will be anonymized or de-identified as soon as possible.
Contact Us
If you have any questions about data deletion or encounter any issues during the process, please contact our Support team at [support@mouv.africa] We will be happy to assist you